Built for Healthcare Software
Contactless patient payment software,
for healthcare platforms
CSIPay is the embedded payments platform for healthcare software in the Constellation ecosystem. Copays at check in, balances after the claim settles, and every payment posted to the patient record.
Patient payments arrive in two waves.
Healthcare collects money at two very different moments. The copay is due at check in, ideally with a tap and no shared pen. The rest of the balance only exists after the claim is adjudicated, sometimes weeks later, when the patient gets a statement and needs an easy way to pay it from home. Patient payment software solutions have to handle both waves, because a front desk terminal alone leaves the larger, later balance to paper statements and phone calls.
When payments run outside the practice management system, staff post copays by hand and match statement payments to accounts one by one. CSIPay puts contactless terminals and online balance payment inside your platform, so both waves land on the patient record automatically and the day closes clean.
Everything a healthcare platform needs for patient payments.
Contactless check in payments
Tap to pay copays and visit fees at the front desk, posted straight to the patient account.
Online balance payments
Patients pay their post adjudication balance from a statement link or portal, without calling the office.
Card on file for balances
Store a card securely at check in and collect the patient responsibility when the claim settles, per the practice's policy.
Multi location support
Practices and groups with several locations run every site through one embedded payments layer.
Security built in
PCI DSS Level 1 protection on every tap, stored card, and online payment.
Revenue for your platform
Our partnership and PayFac as a Service models let your healthcare platform share in the processing relationship.
Healthcare payments that stay inside the ecosystem.
CSIPay is the embedded payments platform for Constellation Software and Jonas Group companies, which includes software serving practices and healthcare organizations. Rather than pointing your customers at an outside merchant account, your platform owns the payment experience and the relationship stays in the family.
Reliability is the baseline in a clinical setting. CSIPay processes for more than 4,000 merchants with PCI DSS Level 1 security and a 99.9% uptime SLA, across the US and Canada, including card not present payments in Canada, which covers the statement and portal payments that arrive after the visit.
What that means for you
- Built for healthcare software within Constellation and Jonas Group
- One partner from the front desk terminal to the statement payment
- PCI DSS Level 1 security on stored cards and every transaction
- US and Canada coverage for in office and after visit payments
Three steps from integration to collected balances.
Embed patient payments
Integrate CSIPay once and check in, statement, and portal payments become native features of your platform.
Onboard your practices
Practices get underwritten and processing quickly while CSIPay carries the compliance and infrastructure load.
Share in the growth
As patient payments flow through your software, your platform earns from the relationship. When you grow, we grow.
Patient payment software questions.
What is contactless patient payments software?
It is payment functionality built into healthcare software that lets patients tap a card or phone to pay at check in, with the payment posting directly to their account. With CSIPay embedded, the same layer also handles the balance the patient owes after insurance adjudication.
How do patients pay the balance left after insurance?
Once the claim is adjudicated and the patient responsibility is known, the patient pays online through a statement link or portal, or the practice collects a card securely stored at check in. Either way the payment posts to the patient record in your software.
Can a practice group with multiple locations use one payments setup?
Yes. Multi location practices run all of their sites on the same embedded CSIPay layer, so payments from every front desk and every online statement reconcile in one place.
Is patient card data safe in the platform?
Card data is protected to PCI DSS Level 1, the highest level of payment security certification, whether the payment is a tap at the desk, a stored card, or an online statement payment.
Make patient payments a feature, not a chore.
Embed contactless patient payments in the software your practices already trust. When you grow, we grow.
Request DemoMake patient payments a feature, not a chore
Embed contactless patient payments in the software your practices already trust. When you grow, we grow.