Payments guides.

Track every transaction, and handle disputes before they cost you.

5 guides in this section. Each one comes with written steps and a walkthrough video.

Find any transaction, filter and search the log, open its full details, and export it.

Cancel a transaction that hasn't settled yet.

Send money back to a customer for a payment that has been funded.

See every chargeback, check what each one needs and when it's due, then submit evidence or accept liability.

Close a dispute you don't plan to challenge.

Can't find what you need?

Your Partner Relationship Manager and our support team can walk you through anything in the portal.